Care Coordinator

  • Townsville
  • Permanent
  • Tue Jun 16 01:31:38 2026
  • JR100298

QCHF is seeking an experienced and highly capable Registered Nurse to join our Care Navigation team as a Care Coordinator, supporting members to safely transition from hospital to home.

This role is ideal for a seasoned clinician who brings broad clinical expertise, strong judgement, and the ability to lead complex care planning in a community-based setting.

Reporting to the Care Navigation Manager, you will play a critical role in coordinating post-discharge care for members at risk of re-hospitalisation. You will proactively engage with members, assess their clinical and support needs, and deliver tailored, person-centred care plans that drive safe and sustainable health outcomes.

This is a highly autonomous role requiring strong clinical reasoning, stakeholder engagement, and the confidence to operate across a range of healthcare settings.

You will:

  • Lead comprehensive clinical assessments for members with complex health needs following hospital discharge
  • Develop, implement and continuously review individualised care plans aligned to member goals
  • Identify risks and implement proactive strategies to prevent re-hospitalisation
  • Coordinate care across service providers and the broader health system
  • Build and maintain strong relationships with internal teams and external healthcare providers
  • Provide guidance and support to members navigating healthcare services
  • Monitor and evaluate care outcomes to ensure high-quality, safe, and effective service delivery
  • Contribute to continuous improvement and program development initiatives

About you:

We are looking for a highly experienced Registered Nurse who can operate independently and confidently in a complex care environment.

  • An AHPRA Registered Nurse with an interest in building a career pathway toward leadership, you’ll be provided support to step into more senior responsibilities within 1–2 years
  • Significant clinical nursing experience across multiple settings
  • Demonstrated experience in care coordination, discharge planning, or complex case management
  • Strong clinical assessment and critical thinking skills
  • Proven ability to manage competing priorities and make sound, autonomous decisions
  • Excellent communication and stakeholder engagement skills
  • Experience working with patients with chronic conditions or rehabilitation post joint surgery
  • Strong organising skills, with proven ability to embrace technology and drive change

Highly regarded:

  • Background in coordinated care programs or population health
  • Experience working in community-based or transitional care models

QCHF/HBF Employee Benefits

  • FREE Corporate Gold Hospital Insurance (for you and your family)
  • 3 additional wellbeing days per year
  • 2 volunteering days per year
  • 18 weeks paid parental leave
  • Access to corporate discounts across gyms, retail, restaurants, and hotels

Ready to make an impact beyond the bedside? Apply now.
Applying is as straightforward as clicking on the “Apply Now" button to complete your application.

Our recruitment and selection process includes a variety of assessment methods including reference checks, National Police Clearance and verification of working rights in Australia. We celebrate diversity and are committed to creating an inclusive workplace where everyone belongs. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and individuals of all ages, cultures, genders, and experiences.